Connect demand
Connect commerce adapters, APIs or mapped files and scope each channel to the right client and site.
CYPHER
For omnichannel fulfilment
One stock position. Every order channel.
Cypher brings ecommerce, marketplaces, B2B and retail demand into one warehouse operation, then returns trusted fulfilment events to every connected channel.
The operating model
What this solution is built to handle.
Omnichannel fulfilment uses shared physical inventory to serve orders arriving from different channels—online stores, marketplaces, wholesale accounts, retail locations and customer service teams. The WMS must normalise those orders while preserving channel references, service rules and status events, then execute them through one accurate stock position.
Best suited to
- ✓Brands selling through ecommerce and marketplaces
- ✓Operations combining B2C, B2B and retail replenishment
- ✓3PLs supporting connected commerce clients
- ✓Warehouses with varied order sizes and pick methods
Inside Cypher
One operational flow, from demand to evidence.
Cypher connects planning, warehouse execution and the events around them. Every stage works from the same tenant, client, site and stock context.
Normalise the order
Turn each source payload into a controlled sales order while retaining channel identifiers, customer references and mapping evidence.
Protect the promise
Allocate against physical stock, apply rotation and shelf-life rules, and route shortages into governed recovery or backorder workflows.
Execute by profile
Match the warehouse method to the order—from a single verified parcel to multi-order tote or carton work.
Close the loop
Capture packages and labels, book freight, despatch and publish trusted completion events back to connected systems.
Operational depth
Software that matches the way the warehouse actually works.
One inventory truth
Every channel draws from the same controlled on-hand, allocated and available stock position.
- ✓Client-owned inventory
- ✓Live allocations
- ✓Governed adjustments
Flexible fulfilment
Choose execution based on the order profile rather than forcing every channel through one process.
- ✓Standard and ScanPack
- ✓Wave and Multi Pick & Pack
- ✓Packing workbench handoff
Exception recovery
Keep customer orders visible and recoverable when physical reality differs from the plan.
- ✓Short-pick workbench
- ✓Alternate allocation
- ✓Partial shipment and backorders
Post-purchase control
Retain the same identity and evidence through despatch, returns and customer enquiries.
- ✓Despatch evidence
- ✓Returns/RMA
- ✓Customer portal and audit
Connectivity
Connect the warehouse without surrendering control.
Cypher retains mapping, payload, status, correlation and replay evidence around integrations, so connectivity becomes part of the governed operation.
Commerce platforms
Use governed connector configurations to ingest channel orders into the correct warehouse context.
Shopify · Amazon · eBayCustom storefronts and ERP
Support proprietary channels through scoped APIs or reusable JSON and file mappings.
REST API · API keys · CSV/JSON mappingsCarrier ecosystem
Connect package data to freight routing and retain the resulting consignment and label evidence.
MachShip · despatch methods · freight labelsStatus and replay
Publish milestones and operate failures through monitored, idempotent integration workflows.
Webhooks/events · message monitoring · governed replayOperational outcomes
What better control looks like on the floor.
- ✓Reduce channel overselling caused by fragmented warehouse stock
- ✓Process small parcel and larger trade orders in the same operation
- ✓Preserve channel references from import through despatch
- ✓Return faster, more reliable fulfilment events
- ✓Recover shortages without silently losing demand
- ✓Add new channels without rebuilding the warehouse process
Ready when your warehouse is
Connect every channel to the warehouse floor.
We will map Cypher to your real order profiles, warehouse controls and integration landscape.
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